Generic Profile Inquiries 11

Support PIN
The Support Pin is used for security purposes on FXSway. Access this guide for further information on where to find your 6 digit code.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Why am I having issues with my phone number?
Find out what can cause your phone number to be invalid when verifying your number.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Can I Submit Documents Manually?
If you wish to upload a new or additional document, you can do so by accessing the Documents tab on your account.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
How long does it take to Verify my Account?
Our aim is to approve your account within the same business day, however, due to multiple factors, verification may take longer.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Verify or Update your Phone Number.
Find out the simple process on how to verify or update your phone number.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Wallet to Trading Platform Transfer
Transfer your funds from FXSway to your live account to start trading by following this guide! Click here for step-by-step guidance.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Internal Transfers
Learn more on how to move your funds around your trading accounts or within wallets.
Modified on: Tue, 02 Jan, 2024 at 09:44 AM
Account Locked
If your FXSway account is locked, there are a few possibilities to this. Please access this guide for further information or contact our support team for assistance.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Probable Reasons why your Documents were Denied
In this link, you will find all the valid points you need to consider when preparing to provide your documents for KYC.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Change your FXSway Account Password
Need to change your FxSway account password? Follow this helpful article for assistance with doing so.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Changing the Address on Your Account
If you need to change your address, you can go to our Live Chat service and ask one of our dedicated agents to update this information for you.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM

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