When you sign up with FXSway, we automatically enable 2FA via Email as a measure of security. Alternatively, you can choose an authenticator app as another 2FA option. Please note that, presently, you can choose only one of the two options. If you’d like to switch to 2FA via an authenticator app (recommended), you can […]

Discover step-by-step instructions for resetting your trading account password efficiently. Learn the process seamlessly to regain access and manage your trading account securely. Find answers to common queries regarding password recovery in our comprehensive FAQ guide.

Explore our Frequently Asked Questions (FAQ) to understand the process of closing your account. Discover step-by-step instructions on how to initiate an account closure, including any required verification steps or considerations.

Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.

Two-Factor Authentication (2FA) is a standard authentication process, utilized by many companies and users worldwide. Access this article for further information on this topic.

When creating an account with FXSway, you must be of legal age, meaning, 18 years old on the day of registration. More information may be found in this guide.

Confirming the account verification email is an important step to setting up your FXSway account. In certain instances, you may be unable to receive the email. If so, follow this link for guidance.

Find out where our offices are located.

When completing your Identity verification on FxSway, you may use this helpful guide to ensure your documents are approved immediately. Access this guide to learn our guidelines.

When going through the Identity Verification process, make sure that the proof of address document you are submitting is in line with our criteria. Have a look at this link for some guidelines.

FXSway's support team may provide assistance via live chat, email and call back. For further assistance on how to find help, access this article.

Access this link to find more information regarding FXSway's restricted countries list.

Need help updating the marketing preferences on FXSway? Follow this step by step guide now!

FXSway offers Islamic accounts which are compliant with Sharie Law. This link will guide you on how to create an Islamic Trading Account.

Follow FxSway's guide for detailed assistance on how to take a screenshot on all devices.