Generic Inquiries 14

How do I Reset my Trading Account Password?
Discover step-by-step instructions for resetting your trading account password efficiently. Learn the process seamlessly to regain access and manage your trading account securely. Find answers to common queries regarding password recovery in our comprehensive FAQ guide.
Modified on: Fri, 15 Mar, 2024 at 02:24 PM
How can I close my Account?
Explore our Frequently Asked Questions (FAQ) to understand the process of closing your account. Discover step-by-step instructions on how to initiate an account closure, including any required verification steps or considerations.
Modified on: Fri, 24 May, 2024 at 04:11 PM
How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Fri, 24 May, 2024 at 04:08 PM
Two-Factor Authentication?
Two-Factor Authentication (2FA) is a standard authentication process, utilized by many companies and users worldwide. Access this article for further information on this topic.
Modified on: Fri, 24 May, 2024 at 04:17 PM
Age Requirements
When creating an account with FXSway, you must be of legal age, meaning, 18 years old on the day of registration. More information may be found in this guide.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Resending the Account Verification Email
Confirming the account verification email is an important step to setting up your FXSway account. In certain instances, you may be unable to receive the email. If so, follow this link for guidance.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Where is FxSway located?
Find out where our offices are located.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Identity Verification Guidelines
When completing your Identity verification on FxSway, you may use this helpful guide to ensure your documents are approved immediately. Access this guide to learn our guidelines.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Address Verification Guidelines
When going through the Identity Verification process, make sure that the proof of address document you are submitting is in line with our criteria. Have a look at this link for some guidelines.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Contacting Support
FXSway's support team may provide assistance via live chat, email and call back. For further assistance on how to find help, access this article.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Restricted Countries
Access this link to find more information regarding FXSway's restricted countries list.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
How to Update Marketing Preferences
Need help updating the marketing preferences on FXSway? Follow this step by step guide now!
Modified on: Wed, 06 Dec, 2023 at 05:01 PM
Do we offer Islamic Trading Accounts?
FXSway offers Islamic accounts which are compliant with Sharie Law. This link will guide you on how to create an Islamic Trading Account.
Modified on: Wed, 06 Dec, 2023 at 05:29 PM
Taking a Screenshot
Follow FxSway's guide for detailed assistance on how to take a screenshot on all devices.
Modified on: Wed, 06 Dec, 2023 at 05:01 PM

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