Why is the broker closing its doors?

The broker announced on March 7th, 2025, that it will be closing after four years of service. The owning company has decided to move on from the industry and has enjoyed their time in the trading space.

What are the important dates I need to remember regarding the closure?

• March 14th, 2025: You can continue to open new trades until the end of the NY session. After this, all positions will be switched to close-only mode.
• March 21st, 2025: All trading will stop completely at the end of the NY session. Open trades can remain active until this date. Any trades left open will be automatically closed at this time.

Can I still open new trades?

You will be able to open new trades until the end of the NY session on March 14th, 2025. After this time, only existing positions can be closed.

How long can I keep my open trades?

You can keep your open trades active until the end of the NY session on March 21st, 2025. After this time, all trading will be halted.

What should I do with my funds?

We strongly encourage all traders to withdraw their funds at their earliest convenience. This can be done through the platform.

When can I make deposits?

Deposits can be made until March 14th, 2025, until 2 PM CET / 9 AM Eastern time. After this time, no further deposits will be accepted, and only withdrawals will be enabled.

How do I deposit or withdraw funds?

You can deposit funds until the specified time on March 14th. For withdrawals, please go to your Withdrawals tab within your User Account. If you need assistance, feel free to contact Customer Support.

How can I obtain my trading history?

You can download your trading history from the Accounts page. If you need assistance accessing your history, please reach out to Customer Support.

How can I contact Customer Support?

Customer Support is available 24/7 via chat or email. Don’t hesitate to reach out with any questions or for assistance during this transition.

Thank you for your commitment over the years. We appreciate your understanding during this process.